Neutralhazer under Windows

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Contents



FORCE THE INSTALLATION OF THE PLUG-IN

If the installer provides an un-checkable list (greyed-out) while one (or more) software(s) of this list (Photoshop or Photoshop Elements) is installed on your computer, please follow the manual install procedure below.
This can happen if you have Photoshop CS5 or higher, or Photoshop elements 10 or higher, or Photoshop CC on a Windows system.


Solution :

  • Use the manual installation, to select at the bottom of the list of compatible software: manual install
  • A folder Kolor will be created on your desktop, containing all the required elements to manually install the plug-in.
  • Refer to the Read-me file available in the same folder to know the installation procedure.



Make sure you follow the set file hierarchy, and place the 32bits version of Neutralhazer in your 32bits program files and vice versa, otherwise the plugin will not work correctly:

File hierarchy



ERROR MESSAGE WHEN APPLY THE FILTER/ NOT ENOUGH MEMORY

An error message appears when you want to run the image processing with Neutralhazer.
This is due to the use of 32-bit systems and/or software and a too large sized image.
This issue depends on the system specs, as well as the current use (number of tasks computed by the system at that time), so it is very difficult to define a fixed limit on this.


Solution :

  • Close the softwares and background tasks initiated if possible.
  • Reduce image size before running the processing of the filter.






Technical Support / Neutralhazer Documentation

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